Candidate Payouts

Why It Matters

Paying candidates for completing work — take-home assignments, portfolio submissions, questionnaires — signals respect for their time. Paid stages improve completion rates and attract stronger applicants. The payout system handles the full lifecycle: configuration, candidate claims, team processing, and automated reminders.

Enabling Payouts on a Stage

Any stage type can offer compensation. Open the stage configuration panel and toggle Enable payout. When enabled, two fields appear:

Field	Description
Amount	The payout amount (e.g. 500.00)
Currency	One of USD, EUR, GBP, or PLN

The payout is created automatically when a candidate reaches the stage. There’s no manual step — once a candidate’s stage progress moves to a paid stage, they receive an email notification and see a prompt in their candidate portal.

You can enable payouts on multiple stages in the same pipeline. Each stage tracks its payouts independently.

Company Payout Settings

Before candidates can submit invoices, configure your company details in Hiring Settings > Payout Company Details. These details are displayed to candidates who select the Invoice payment method.

Field	Description
Company Name	Your legal entity name
Company Address	Billing address (multi-line)
Tax ID	VAT or tax identification number
Invoicing Email	Where candidates should send invoices
Payment Instructions	Additional notes (e.g. PO number requirements, payment terms)

If these fields are empty, candidates selecting Invoice will see a generic message. Fill them in before enabling payouts.

How Candidates Claim Payment

When a candidate reaches a paid stage, they see a banner in their candidate portal with a Submit Payment Details button. They choose one of three methods:

Invoice

The candidate provides bank transfer details:

• Recipient name and company
• IBAN and BIC/SWIFT code
• VAT number (optional)
• Billing address

Your company details (name, address, tax ID, invoicing email, payment instructions) are displayed so the candidate can reference them on their invoice. IBAN and BIC/SWIFT values are encrypted at rest.

PayPal

The candidate provides their PayPal email address. Your team sends payment directly via PayPal.

Donate to NGO

Instead of receiving payment, the candidate can ask your company to donate the amount to a non-governmental organization. They provide:

• NGO name
• NGO website URL

Your team makes the donation and uploads a confirmation receipt.

Once the candidate submits their details, the payout status changes to Info Submitted and your hiring team is notified via email and in-app notification.

Processing Payouts

Navigate to Hiring > Payouts to see the payout dashboard. It’s split into two sections:

Actionable

Payouts that need attention. These have status Pending Info (waiting for the candidate) or Info Submitted (ready for your team to process).

For each payout, you can view the candidate’s submitted payment details and take action:

• Mark as Paid — For invoice and PayPal payouts. Enter a payment reference (e.g. wire transfer ID, PayPal transaction number) and optional notes. The candidate receives a confirmation email with the reference.
• Confirm Donation — For donate payouts. Upload the donation receipt and add optional notes. The candidate receives a confirmation email mentioning the NGO.

Completed

Payouts that have been processed. Shows the paid/donated date, who processed it, the payment reference or donation receipt, and any notes.

Automated Reminders

A daily background job (runs at 9:00 AM) checks for payouts stuck in the Info Submitted state for more than 3 days. When found, it sends a reminder email to your hiring team. The reminder count is tracked per payout — so your team can see how many times they’ve been nudged about a particular payment.

Reminders only fire for payouts where the candidate has already submitted their details. Payouts still in Pending Info (waiting on the candidate) don’t trigger reminders.

Payout Statuses

Status	Meaning
Pending Info	Payout created, waiting for candidate to submit payment details
Info Submitted	Candidate submitted details, waiting for team to process
Paid	Team marked the payout as paid (invoice or PayPal)
Donated	Team confirmed the charitable donation

Quick Checklist

1. Fill in company payout details in Hiring Settings
2. Enable payout on the desired stage(s) — set amount and currency
3. Publish the job and let candidates apply
4. When candidates reach a paid stage, they’ll be prompted to submit payment details
5. Monitor the Payouts dashboard for submitted requests
6. Mark payouts as Paid or Confirm Donations promptly
7. Keep an eye on reminder emails for overdue payouts